How long do I have to pay an invoice?
Invoices are issued to customers 14 days in advance of the due date. If for any reason you cannot make a payment within the 14 day time frame you will need to submit a ticket to billing to get this reviewed or you can call accounts on 1300 884 839, and a payment extension may be granted. It is important to notify us if you cannot make a payment in time so that your services do not suspend.
If no payment has been made after 7 days past the due date, your service will be suspended until your invoice is marked paid.
