- 15-08-2018 09:51
How do I submit a Remittance advice?
As we no longer accept emails directly, forwarding a remittance advice to our accounts team will now result in a bounce back email. The best way to submit this is to submit a request by using the following steps.
- Open the Crucial Control Centre and login if you haven't already.
- Click on Help & Support.
- Select Create Ticket
- Select the (1) Department and then (2) Next.
- Select the (1) Related Service, enter in a (2) Subject, enter in a (3) Message, attach the (4) Remittance Advice, fill in the (5) Captcha, and then (6) Submit.